Come Prepared
To make the most of your sessions, please:
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Be sure you are in a quiet environment with few distractions (headphones are a great plus)
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Log on to your session in Teams using a laptop or desktop computer with a webcamera
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Be ready to take handwritten notes (either on paper or on a tablet)
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Be willing to answer and ask questions
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Have a calculator on hand (ideally the one you use in class)
Additional useful tools (not required):
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Electronic writing pad (Wacom tablet or similar) or a tablet for writing on screen
Session Policy
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Maintain an environment of mutual respect. Inappropriate behavior, comments, name calling, etc. will not be tolerated
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Your tutor will not assist with any take home tests or quizzes, or any other work that is expected to be completed by the student individually
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Please be respectful of tutor's time and show up on time. Missed or partially missed sessions will not be refunded
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Keep your camera on at all times during the session
Scheduling and Cancelation Policy
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You may schedule a session online via the StudentHub Booking Portal at any time
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Scheduling a session must be done at least 24 hours prior to the start of the session
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A $5/hr discount will be applied to any single session booked a week or more in advance
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Sessions will end at the scheduled time, regardless of when the student arrives
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Session cancelation must be done at least 48 hours prior to the start of the session
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Canceled sessions will be refunded in the form of session credits*
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To reschedule a session, please cancel your session and rebook with the refunded credits
*You will have 30 days to use your session credits before they expire. Full payment refund is in the works. Thank you for your patience during this transition